Frequently Asked Questions

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What makes a ‘good’ website?

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One that is attractive, easy to use, informative, optimised and most important of all, one that wins you business!

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Contact us either by phone or by using the e mail form on this site. We will respond to you within 24 hours with a quotation or to discuss in more detail.

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You decide just how much help you want. All of the services provided by AutoWeb Solutions are bespoke and can be tailored to meet your individual needs.

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Of course, we do this both at the initial planning and development phase and then we agree how often you would like to meet to review the performance of your site.

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Its usually very straightforward and done without any problems. You will need to check the terms with your provider to ensure there is no penalty to move but normally its quick and easy.

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We will respond to your enquiry within 24 hours. Once an agreement is in place we will provide you with draft layouts for approval within a few days and most sites can be up and running in 2 to 4 weeks (subject to complexity and your availability to approve)

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We have e mail, Freephone and mobile contact numbers 24/7 and will respond very quickly to any urgent requests.

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Our services are very affordable, starting from less than £100 a month for basic packages.

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At the design phase you will have plenty of opportunity to make changes before we go to development. Once we move to the development phase any significant changes will inevitably incur additional cost.

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We hope you will be delighted with our services, but we realise that your situation may change and you may want to end the agreement early. All we ask is that you provide 30 days notice in writing and settle any outstanding payments (see our terms & conditions)

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Most of our support agreements include minor and routine changes etc at no further cost to you, so you might as well let us make them! Major changes will be subject to discussion and usually an additional cost which we will always agree in advance with you.

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We have 2 payment options (see terms & conditions for details)

• A monthly interest free payments plan by standing order
• 30% of total paid on agreement and the balance on completion

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Yes, VAT is charged at the rate prevailing at the time of invoicing.